Elevating Hospitality Excellence

Leadership in luxury hospitality and real estate management. Expertise in team leadership, tenant engagement, and operational optimization that consistently delivers high-impact results.

A specialist in orchestrating multi-departmental teams, providing luxury services within Class A real estate and hospitality environments.

Focused on tenant engagement, operational efficiency, and strengthening vendor alliances to uphold elevated service standards. Proficiency in financial oversight, budgeting, and cost control guarantees excellence in workplace amenities, exceeding tenant expectations while adhering to Forbes standards.

Capabilities

Hospitality Excellence

Overseeing operations across critical departments, including Front Desk, Concierge, Housekeeping, and Guest Services, ensures that all standards are rigorously maintained, swiftly resolving challenges. This leadership approach, in concert with Sales and Revenue teams, enhances occupancy and profitability. Strong leadership fosters adaptability, delivering Forbes-caliber experiences that surpass both guest and tenant expectations.

Enhanced Amenities

Dedicated to crafting transformative experiences through hospitality-centric amenities, the goal is to elevate tenant and guest satisfaction. This approach expands workplace and lobby offerings beyond traditional norms by integrating innovation with operational excellence. Strategic collaboration with vendors ensures sustained high service levels, delivering long-term value and satisfaction for all occupants.

Projects Experience

407 Maple

Beverly Hills, CA

Architecturally rich office building with extensive amenities in the heart of Beverly Hills.

A Four Seasons Hotel

Beverly Hills, CA

Timeless glamour, approachable luxury and world-class service meet in the heart of Beverly Hills.

Ask Questions

How are high standards in guest and tenant services maintained?

High standards are upheld through strong leadership and clearly defined goals, guiding multi-departmental teams with an emphasis on fostering connections, refining craftsmanship, and celebrating individuality. This approach ensures that operational standards are consistently met, with prompt resolution of issues to deliver elevated experiences.

How are workplace and lobby amenities enhanced?

Innovation is propelled through strategic investments in real estate technology, mining initiatives, and AI-driven programs, alongside asset management of both residential and commercial properties. These efforts aim to create dynamic, cutting-edge amenities that enhance tenant and guest satisfaction.

What is the approach to improving occupancy and service rates?

Occupancy and service rates are optimized through close collaboration with Sales and Revenue teams. By understanding market dynamics, managing costs, and nurturing long-term relationships with returning guests and group clients, financial objectives are aligned with exceptional guest experiences and personalized service.